Convert With Convenience: The Value Of Good Customer Service
With the global market opening up and businesses spreading to every remote corner of the world, companies have to try extra hard to one up their competitors. Costumers too have become smarter, more demanding and compare companies, and tend to side with those who have not only the best deal, but are good on a long term basis, which means good after service. So today more than ever having a good consumer service will help propel your business in the right direction. If you have already dabbed in it, you may have realised that there is a lot to it than just having someone sit by the telephone and have them answer it. Here is a great info graphic that can help put things into perspective.